Privacy Policy

Overview

SHICS Health Care Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at shicshealthcare.com or contact us through any of our web forms. Please read this policy carefully alongside our Terms of Service. If you do not agree with its terms, please do not use our site.

Information We Collect

We may collect the following categories of personal information when you submit a form, contact us, or interact with our website:

• Contact Information: First and last name, email address, phone number
• Care Request Information: City/town, relationship to patient, type of care needed, desired start date, and any additional notes you provide
• Employment Information: Position applied for, availability, and any information you include in a job application
• Communication Data: Messages and inquiries you send through our contact form
• Technical Data: IP address, browser type, pages visited, and time spent on the site (collected automatically via standard web server logs)

We do not collect sensitive health or medical records through our website forms.

How We Use Your Information

The information we collect is used solely for the following purposes:

• To respond to your inquiries and care requests
• To schedule consultations and service assessments
• To process employment applications
• To communicate with you about our services
• To improve our website and user experience
• To comply with applicable laws and regulations

SMS / Text Message Consent

If you provide your phone number and opt in to receive text message communications from SHICS Health Care Solutions, your mobile opt-in information and text message consent will not be shared with third parties or affiliates for their own marketing purposes. Your consent to receive SMS messages is used only to communicate directly with you regarding your care inquiry, appointment, or service request.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted vendors who assist us in operating our website or conducting our business (e.g., email delivery services), subject to confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Business Protection: To protect the rights, property, or safety of SHICS Health Care Solutions, our clients, or others

No mobile opt-in or text message consent will be shared with third parties or affiliates.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies & Tracking

Our website may use standard browser cookies and web server logs to improve site functionality and analyze usage patterns. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result. We do not use cookies to track you across third-party websites.

Third-Party Links

Our website may contain links to third-party websites (such as insurance provider sites or resource registries). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of future communications from us

To exercise any of these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.